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Website speed and mobile: simple checks for contractors

Most homeowners will look at your website on a phone, often while standing in a driveway or sitting in a parked car. If the page loads slowly, the text is tiny or the phone number can't be tapped, many will go back and try the next contractor. You can check your own site in a few minutes with Google's free PageSpeed Insights tool and by opening your site on your own phone.

Updated · By the ObraUp team

Why this matters for a contractor

A homeowner with a leaking pipe or a storm-damaged roof is in a hurry. They are comparing several businesses, usually on a phone, and they don't wait around. A fast, clear, easy-to-use site tells them you are organized before they ever speak to you.

Google also pays attention. Its documentation explains that it primarily uses the mobile version of a page to decide how to list it, and that page experience, which includes how quickly a page loads and responds, is something its systems consider. Speed isn't the only thing that matters, and good content still comes first, but a site that works well on a phone helps both people and search.

Run a two-minute check

  1. Open your site on your own phone. Use mobile data, not Wi-Fi, to see what a customer sees. Does it load quickly? Can you read the text without zooming?
  2. Try to call. Tap your phone number. Does it open the dialer? If not, it needs fixing.
  3. Try to request a quote. Fill in the form with your thumb. Are the fields big enough? Does it confirm the message was sent?
  4. Run PageSpeed Insights. Go to pagespeed.web.dev, enter your web address and read the mobile results. It shows how your page performs and lists suggestions.
  5. Look at a slow page, not just the home page. Gallery pages with many photos are the most common problem.

Don't chase a perfect score. Look for big problems like very slow loading, content that jumps around as the page loads, or buttons that are hard to tap.

The usual causes of a slow site

  • Huge photos. A photo straight from your phone can be several megabytes. A page needs a much smaller version. This is the number one cause on contractor sites.
  • Too many add-ons. Chat widgets, pop-ups, sliders and tracking scripts each add weight. Keep only the ones you use.
  • Cheap or overloaded hosting. Some bargain plans respond slowly.
  • Autoplay video. A large video at the top of the page can slow everything. If you use one, make sure it loads well on mobile data.
  • Old, heavy templates. Some older website builders and themes carry a lot of extra code.

Our guide to job photos that sell explains how to take good photos; your site should then serve them at a sensible size.

Mobile-friendly basics

Good mobile design isn't complicated:

  • Tap-to-call. Your phone number should be a link that dials when tapped, and visible without scrolling.
  • Readable text. Body text should be comfortable to read without pinching to zoom.
  • Big buttons. Buttons and links should be easy to hit with a thumb, with space between them.
  • Short forms. Ask for name, phone, what's needed and perhaps a photo. Every extra field loses some people.
  • Simple menu. Show your main services and a clear "Call" or "Get a quote" option.
  • No sideways scrolling. The page should fit the screen width.

Keep the important things easy to find

On a phone, a visitor sees a small slice of the page at a time. Put the essentials near the top: your trade, the areas you serve, your phone number, your license number and one clear action. Details and galleries can come after. For a full checklist of what a contractor site needs, see what a contractor website needs.

Check again when you change things

A site can get slower over time as photos and plug-ins pile up. Run PageSpeed Insights again after you add a gallery or a new feature, and test your phone number and form once in a while. It takes a few minutes and catches problems before customers do.

Where ObraUp can help

ObraUp websites are built to be mobile-friendly with tap-to-call and quote forms. If you want help keeping the site current, ObraUp add-on services are quoted for each business and are not part of the plan price. Two relevant ones are Update your website by text and a Photo quote form.

Want to see how it looks on your phone? Start with my website.

Questions people ask

What is a good PageSpeed score?

Google describes scores in ranges and explains the details on its own pages. Treat the score as a guide. Pay more attention to the specific suggestions and to how the site feels on a real phone.

Do I need a separate mobile site?

No. A single site that adjusts to any screen size is the standard approach, and it's what Google recommends.

Will a faster site get me more jobs?

It can help, because visitors are less likely to leave and more likely to call. No one can promise a specific result, though. Clear services, real photos and reviews matter too.

How do I make my phone number tappable?

On a properly built site, the number is a link that starts a call. If yours isn't, ask whoever built the site to change it.

Sources

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